Diva Nails & Spa – Privacy Policy
Effective Date: July 01, 2025
At Diva Nails & Spa, we value your trust and are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information both online and in-store.
1. Information We Collect
We collect personal information from clients in the following ways:
- a. Online Booking
- When you book an appointment through our website, booking app, or third-party booking platforms, we may collect:
- Full name
- Phone number
- Email address
- Appointment preferences (date/time/services)
- Optional: Notes or comments you provide
- b. In-Store
- When you visit our salon, we may collect:
- Your name and contact info for appointment confirmation
- Service preferences and client notes
- Payment details (processed securely and never stored on our premises)
2. How We Use Your Information
- We use your information for the following purposes:
- To schedule and manage your appointments
- To confirm or remind you of upcoming bookings
- To provide personalized services based on your preferences and history
- To respond to your inquiries or follow up on services
- To send promotional messages (only if you’ve opted in)
3. Data Protection & Confidentiality
- We take your privacy seriously:
- Your information is stored securely and is accessible only to authorized staff.
- We do not share, sell, or rent your personal information to third parties.
- Online booking platforms we use comply with privacy and data protection standards.
4. Your Rights
- As a client, you have the right to:
- Request access to your personal information
- Ask for corrections or deletion of outdated data
- Withdraw your consent for receiving marketing communications
- To request a data update or removal, please contact us at:
- Email: contact@diva-nails.com
- Phone: 778-484-0330
5. Policy on Consent and Booking
By submitting an online booking or receiving services in-store, you are consenting to the collection and use of your personal information as outlined in this policy.
6. Third-Party Tools
We may use secure third-party platforms (e.g., Fresha, Square, Vagaro, etc.) for booking and payment processing. Please refer to their individual privacy policies for how they manage data.
7. Updates to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website or in-store.
Thank You
We appreciate your trust and are committed to protecting your information and providing the highest quality service.
Diva Nails & Spa – Orchard Plaza, Kelowna
Phone: 778-484-0330 | Email: contact@diva-nails.com | Website: www.diva-nails.com